Returns & Exchanges

At RWHOME, we want you to love every piece you choose for your sanctuary, which is why we offer a 30-day return window for most items in original condition. If your purchase isn't the perfect fit for your space, we are here to help facilitate a smooth return or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing